HighStakes Creative
Privacy Statement
Last updated: July 2026
This statement explains how HighStakes Creative collects, uses, and handles personal information when you use our website, submit an enquiry, request a Free Intro Check, use a demo or form, or work with us.
Who is collecting your information?
HighStakes Creative is an Auckland, New Zealand-based small business.
Privacy contact: hello@highstakescreative.co.nz
Information we may collect directly from you
Depending on how you interact with HighStakes Creative, we may collect information such as:
- Your name and business name.
- Email address and phone number.
- Website, social media, or other business links.
- Information you provide through enquiry forms, Free Intro Check requests, workflow-review forms, chat, email, or other communications.
- Project requirements, service preferences, business-process information, and other information needed to assess or deliver a service.
- Information you provide while using a demonstration or AI-assisted enquiry tool.
Information collected from public sources
HighStakes Creative may also record business contact information or other relevant business information from publicly available sources when researching potential business clients or responding to business opportunities.
Where the Privacy Act 2020 requires notification following indirect collection, HighStakes Creative will take reasonable steps to provide the required information, subject to any applicable exceptions.
Why we collect and use information
We may use personal information to:
- Respond to enquiries and requests.
- Provide a Free Intro Check or workflow review.
- Prepare quotes, proposals, or service recommendations.
- Set up, deliver, support, and improve agreed services.
- Manage contacts, opportunities, projects, and follow-up.
- Operate forms, website features, demonstrations, CRM, automation, or AI-assisted tools.
- Maintain business records and meet legal or administrative requirements.
- Improve the website, services, and customer experience where appropriate.
Do you have to provide the information?
Providing information is generally voluntary. However, if you do not provide information that is reasonably necessary for a request or service, HighStakes Creative may not be able to respond fully, prepare a useful recommendation, or provide the requested service.
Who may receive or process the information?
Information may be accessed by HighStakes Creative and by third-party service providers where reasonably necessary to operate the website, process forms, manage CRM records, host or deliver services, send communications, run automations, or provide AI-assisted functionality.
Third-party services have their own privacy and security terms. HighStakes Creative aims to use service providers only where there is a legitimate business need.
Website and technical information
Depending on the website tools and services enabled, hosting, analytics, form, security, or other service providers may automatically process technical information such as IP address, browser or device information, timestamps, page requests, or similar diagnostic data.
This information may be used for website delivery, security, troubleshooting, analytics, and service improvement where those functions are enabled.
Forms, CRM, automation, and AI tools
Information submitted through a website form, workflow review, Free Intro Check, AI demo, or related interaction may be entered into HighStakes Creative's CRM or other operational tools so the enquiry can be reviewed, responded to, and managed.
Please do not submit sensitive personal information unless it is genuinely necessary for the service being requested and HighStakes Creative has agreed to receive it.
Communications and contact preferences
HighStakes Creative may use the contact details you provide to respond to your enquiry, manage an active business relationship, or communicate about the service you requested.
Where marketing or promotional communication is used, applicable consent, identification, and unsubscribe requirements are handled separately from ordinary service communication.
How long we keep information
Personal information is kept only for as long as it is reasonably required for the purpose for which it was collected, for an ongoing business relationship, or for applicable legal, accounting, security, dispute, or administrative requirements.
Information that is no longer reasonably required may be deleted, anonymised, or otherwise removed from active systems where appropriate.
Security
HighStakes Creative takes reasonable steps to protect personal information against loss, unauthorised access, disclosure, alteration, or misuse. No online service or third-party platform can be guaranteed to be completely secure.
Access and correction
Under New Zealand's Privacy Act 2020, you can ask whether HighStakes Creative holds personal information about you and request access to that information. You can also ask for information to be corrected if you believe it is inaccurate.
To make a privacy request, email hello@highstakescreative.co.nz.
Updates to this statement
This Privacy Statement may be updated when HighStakes Creative changes its website, services, systems, providers, or privacy practices. The current version will be published on this page with its latest update date.
Contact
Questions about this Privacy Statement or HighStakes Creative's handling of personal information can be sent to:
HighStakes Creative
Auckland, New Zealand
hello@highstakescreative.co.nz