Frequently asked questions
Useful things to know
How much does a small-business website cost?+
Customer Info Hubs currently start from NZ$550. Broader Small Business Website projects start from NZ$950. The difference reflects the additional content planning, navigation, service structure, search foundation, trust content, and future expansion required for a larger website. Final pricing depends on the pages, content, forms, integrations, and custom features needed.
What is a customer info hub?+
A customer info hub is a focused website or page that gives customers one clear place to understand your business, check important details, and take the next step. It can include services, menus, pricing guidance, FAQs, maps, social links, contact details, booking links, or enquiry forms.
What is the difference between a website and an info hub?+
A Customer Info Hub is a focused one-page website built around one main customer journey. It brings essential information such as services, menus, hours, location, FAQs, links, and contact actions into one clear place. A broader Small Business Website has more room for several services, customer types, dedicated pages or sections, stronger search-focused content, trust information, and future growth.
Do I need to provide all of the wording?+
No. You can provide rough notes, existing material, links, screenshots, or business information. HighStakes Creative can help organise and shape the wording into clearer website content.
Will the website work properly on mobile phones?+
Yes. Mobile usability is treated as a core requirement because many local customers will first visit your website from a phone.
Can forms, bookings, chat, or CRM follow-up be added?+
Yes. Enquiry forms, booking links, website chat, customer follow-up, CRM pipelines, and Client Operating System features can be added when they are useful for the business.
Are domain and hosting costs included?+
Domain registration, paid third-party services, and any separate hosting costs are confirmed before work begins. The recommended setup depends on the scope and the most practical long-term option for the business.
Do you only work with Auckland businesses?+
No. HighStakes Creative is based in Auckland and works with small businesses across New Zealand and beyond. Website projects can be delivered remotely for businesses in other countries.